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Ian

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Review of the RCI Bank, Freedom Savings Account:

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Good competitive rates with good online access

Good competitive rates with good online access Reviewed on: 24th March 2025

Review of the RCI Bank, Freedom Savings Account:

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very good rates and easy to use their online systems...

very good rates and easy to use their online systems regularly increased my savings here until i hit the 85k limit. Only annoying thing is the email me about competition only on Facebook - dont use Facebook Reviewed on: 11th March 2025

Review of the first direct, Current Account:

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tried to apply for an account

Tried 4 times to apply for a current account online but every time got 'sorry technical error we have it recorded. No reason why. I suspect it was because i did not have a mobile to validate myself but.... Tried the number given online if the process fails - waited 15 minutes - no answer - obviously they didn't know i was a potential new customer. Tried a number for new customers - got put through to the mortgage department who started taking details about the account i don't have. Explained I was trying open an account He said he would give me the number for new accounts - he gave me the number i started off with - said there would be at least a 20 minute wait - good customer service!!!??? I surrendered - if this is the service for new accounts what is it like for existing customers? Another bank who cannot accommodate non-mobile users. Reviewed on: 3rd May 2022

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