Tom Clatworthy's community profile page

Write a review

Go to business site

Viewing profile for,

Tom Clatworthy

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Raisin, Savings:

View on product page

Avoid avoid avoid!

Just a horrendous experience from the start, and now I’m stuck with them for 12 months! So, to begin with, I had so much trouble actually moving money in to a fixed savings account - my bank wasn’t able to transfer the money. I then attempted to set up a standing order in order to save my money. This wasn’t possible. Attempted a single, one off payment, this didn’t work either. Contacted my bank throughout who said it was issues on Raisin UKs side. I emailed Raisin several times and finally received a response but at this point, I’d just had enough and wanted to close my account and use a better bank. You would think that with the issues I faced and completely out of my hands, a company with even half decent customer service would allow to close the account at their discretion to compensate for the appalling experience I’d encountered so far. Nope! I was sent the same generic email several times and they kindly mentioned the £25 I could withdraw Reviewed on: 12th May 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.