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Katie Daly

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Review of the Virgin Money, Mortgages:

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STAY AWAY!LONG DELAYS

I wish we had read the reviews before making our application, however we trusted a mortgage broker but are currently regretting that decision hugely! our offer was accepted in February, we are not in a chain and now in June still waiting on a mortgage decision. We have made numerous attempts to call virgin ourselves but the call wait times are 60 minutes plus!!! online chat service is quick, however they cannot deal with anything thats in the processing stage so absolutely pointless. People will be loosing out on thousands of pounds going through the buying process only to be destroyed going through the mortgage process with Virgin. STAY CLEAR!!! Reviewed on: 9th June 2022

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