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Tim Woodley

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Review of the Sainsburys Bank, Car insurance:

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Unbelievably poor service

I made the big mistake of taking out travel insurance with Sainsburys Bank. They sent me a great deal of information online, but no travel insurance certificate. I tried to contact them by phone, email, live chat etc with no response. I tried registering on their site, but declined all my passwords & even declined their own suggested passwords!!! In disgust I cancelled the policy only to be told I’d fallen outside the period allowed for cancellation. This I dispute. Needless to say I won’t be using Sainsburys again. Reviewed on: 26th June 2022

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