James Cope's community profile page

Write a review

Viewing profile for,

James Cope

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Revolut, Personal Account:

View on product page

If only ask banks were this easy to use!

The easiest banking app I've ever used and I've used a lot! The foreign exchange at the interbank rate is brilliant. I always use it abroad. Reviewed on: 3rd March 2025

Review of the The Co-operative Bank, Business Account:

View on product page

A bit of a joke

I use the Co-op because as FSB member I can get an overdraft without a setup fee. Recently I needed an increase in the overdraft facility and having filled out forms and listed all the partners' assets and attached recent accounts I eventually got the reply that our "turnover of the business would not support an overdraft of the requested size" which would clearly be nonsense to anyone who had studied our accounts. I questioned this and sent budget figures and our own accounts and got a reply saying "We have carefully reviewed the extra information you sent to us and unfortunately, we are unable to accept your application." They won't reveal what their criteria for lending are but say "I can log this as a complaint for you, although it will not be upheld as we have acted in line with bank policy" which I have to take on trust as they won't reveal what their policy is. Aaaaaaaargh! They also updated their app and website in March and neither now shows who payments are to and from. They have known about this since then but have still not sorted it at the end of June! I have to question whether the fee-free overdraft is worth the hassle of dealing with this incompetent shower. Reviewed on: 29th June 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.