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Michael

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Review of the Caravan Guard, Motorhome insurance:

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What you find when you e had an accident

This is when you find out about how good your insurer is. Great when taking your money. Even better when sorting out my claim. So smooth from start to finish. Could choose my own local 5* repairer paid for by my 5* company. They even checked up a few days after the accident to (1) see how I was and (2) is there anything else they could do to speed up the process. Fortunately mine was 1mph bump in a car park so still drivable but 100% fantastic service from the whole team. You’ll always have my vote Reviewed on: 10th October 2023

Review of the Caravan Guard, Motorhome insurance:

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Fair company

Had a claim, settled easily over the phone and with photos, quotation from my chosen repairer. Only delay was sourcing the parts which is not the insurers fault. Transparency in dealing and kept me up to date. Been with them 6 years now and their insurance includes roadside assistance in the price. 5 star service Reviewed on: 30th July 2023

Review of the Caravan Guard, Motorhome insurance:

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Value of insurance

Had a bump, back and front, into a wooden post and entrance gate whilst towing with motorhome. You only find the value of insurance when you need to make a claim. Caravan guard were exceptional. On return home, my selected repairer sent photos, quotation etc and I submitted the claim. 3 or 4 days later an assessor rang me to clarify how I’d hit both front and rear. I talked him through what had happened (less than 1 mph) and he immediately pictured how it had happened. 2 days later repairers given the go ahead. We could still use motorhome as it was cosmetic (but expensive). CG kept me informed every step of the way and then asked if I was satisfied with their level of service. 100% company and I am still insuring with them Reviewed on: 19th July 2023

Review of the Caravan Guard, Motorhome insurance:

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V good company

Been insured for nearly 5 years. Unfortunately in May I had a collision in a very narrow ca try park resulting in damage to both front and rear of motorhome. I contacted them, with my preferred repairer and after they had submitted repairs and labour, a quick call from them to find out how I’d damaged the front and rear of the motorhome, my repairs contacted me to say they’d been given the ho ahead. Only 2 hours after my call from caravan guard. It’s when you need to make a claim that you find out how good your insurer is. 5 stars all round Reviewed on: 18th July 2022

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