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Kirsty Goodison

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Review of the StepChange, Debt advice:

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A fantastic service.

I was struggling with 2 RBS maxed out overdrafts, built up over 4yrs as a single parent undergraduate. RBS continually extended my overdraft credit limit until i was paying them £80-£90 a month in interest. A friend recommended Stepchange to me and they've been brilliant. They were patient, non-judgemental, imformative and reassuring. They helped me set up a DMP so that I was able to start paying off the debt at a rate i could afford instead of struggling to keep on top of the interest payments. When RBS sold my debt they dealt with the new debt recovery company and ensured a smooth transition. I love that they keep me up-to-date with a monthly statement and helpful budgeting advice e-newsletters. I'd recommend them to anyone struggling with debt. They take the awful stress and pressure off financially, mentally and emotionally. Its like having a really good friend in your corner. Reviewed on: 28th July 2022

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