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Ian Whitlock

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Review of the Hastings Direct, Car insurance:

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Extortionate fees and charges

I've been with this company for a while. I tried to cancel my policy when it was up for renewal but it was an impossible task. I was paying £35 a month for a 13 plate Focus. The engine blew, and I ended up with a 2.2 SRi Vectra, which cost the same per month as the Focus. I have just changed to 64 plate Seat, and when I changed the car on my policy, it jumped from £35 to £66 a month!! Having dropped from a Group 22 car to a Group 11 car. Checked on Compare the Market and numerous providers were offering identical cover for £35 a month. So I called Hastings to be told that the best price they could find was £140 a month, and if I want to cancel I have to pay a £45 admin fee, and in top of that a further £55 due to the loss of interest as my policy is paid monthly. Needless to say, I will not be renewing. Reviewed on: 4th August 2022

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