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Review of the Post Office, Travel Insurance:

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Avoid like the plague- Post Office (Collinson Insurance)

Involved in a RTA on holiday in Turkey (I was a passenger in taxi) and was taken to hospital by ambulance. Called Collinson/Post Office from my hotel after being pressured in the hospital to pay for my treatment and claim it back via insurance. I was originally advised that the documents from hospital was good enough to submit for my claim. Then silence, weeks of chasing and then they responded advising they needed boarding passes to prove I had been on plane... then they needed police report, then doctors details even though I had provided hospital receipts. Then credit card statements showing euro exchange rates. This was back in May 2022, it is now September and I am still chasing them whilst I pay my credit card bill off monthly with added interest, so frustrating. Tried calling them 50 mins on hold to be cut off or get through to someone who just lies to you! This was the first and last time I will use them. I certainly wouldn't recommend them. Appalling service, spend your money with a decent insurer. Reviewed on: 5th September 2022

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