I have online ISA with them. It was easy to put it in but its impossible to get it back, They are coming up with hundreds of exuses for not letting me having my £ 1.500 back. It was my late husband gift. Its an online investment and no papers should get involved but they demand physical papers from me like statements, checks from different banks. I provided them with one of my banks details but its not enough for them. They want now to put their nose into other my bank account statement. What do they look for? Why it should be so difficult to get my own money back? I do really start thinking that some criminals got over the PO. I am afraid of them and dont know what to do. I need my money.
Reviewed on: 12th September 2022
