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Review of the Coverwise, Annual Travel Insurance:

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This is a fraud. They will not pay legitimate claims. Avoid.

I never post reviews but felt compelled to warn others to avoid Coverwise at all costs. This is a total sham. I have all my documents and the case is about as black & white as possible. All medical docs, covid tests, hotel bills, credit card statements...nothing missing. I very organized, honest and diligent. However, Coverwise & AXA have been dragging my claim out for 8 months now. They keep asking for the same documents over and over, which i guess buys them another month to "review" the documents. Their customer service is appalling and minimum wait time is 1 hour to speak to anyone but leaving that aside, they simply won't make a formal decision or pay. Total nightmare. Reviewed on: 14th September 2022

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