AN's community profile page - Smart Money People

Write a review

Viewing profile for,

AN

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the AA, Breakdown Cover:

View on product page

Very poor customer services

Truly ridiculous company who seemingly cannot follow the law with regards to issuing proof of payment. I have been waiting 3 weeks, spoken to countless “advisors” and wasted a full day attempting to get the most basic of things - a receipt for a payment I have made! Not difficult! Most of their staff that I spoke to didn’t actually know what a receipt is, based on what was actually sent to me at one point. During my super fun day of going around in circles on the phone, I was continually directed to a department which was closed and just meant my call was cut off and I had to start again. However, every person insisted it was not closed..odd then, that I spent all day getting the recorded message “this line is now closed” I will be moving all breakdown cover for both my personal vehicles and company fleet away from the AA due to their sheer unprofessionalism and stupidity. Reviewed on: 19th September 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.