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Francesca Quilley

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Review of the Hastings Direct, Car insurance:

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Please please steer clear

Please do not use this company. I am claiming on them as I was driven into by someone who is insured with them and they have done nothing but be deceitful, ignore messages and do anything they can to not pay out what I am owed. There are many stories I have (the accident was in July and still unresolved even though driver admitted fault) For your own sake please do not use them. Reviewed on: 3rd October 2022

Review of the Hastings Direct, Car insurance:

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Do not use this company

The whole process from start to finish has been awful. I have been claiming on the driver who was at fault insurance- Hastings. They have had my car for over 2 months and its being written off. I have spoke to 10+ people and they have all bar 1, had no clue what to say or do. They also have tried to con me at multiple turns. So glad I am not insured with them and needed real help. No active contact - and then when I had been waiting 4 weeks for a valuation they ended the hire car contract and did not tell me, it was only because enterprise rang me to say I was going to be charged as it was 2 days overdue. Please steer clear! Reviewed on: 22nd September 2022

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