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Review of the HSBC, Bank account:

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customer service

I recently had a small problem with my current account and tried to contact hsbc to resolve this over the phone. I rang three times , was left on hold for 30 minutes each time. left messages for someone to contact me.Three weeks later no one has been in touch. I am now trying to contact them via e-mail but so far have just got automated answers. I think it will be easier to change banks Reviewed on: 28th June 2016

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