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Clarissa Rodgers

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Review of the The Insurance Emporium, Pet insurance:

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Easy to deal with and reliable

Every time I need to contact this insurer, whether it’s for queries on renewals or for a claim, they’re always very easy to get hold of and very helpful and polite. Their portal is quick and easy to access and navigate making any information you need easy to access. I have had to make claims on three different horses with this insurer for completely different reasons/conditions. All three claims were smooth and hassle free. Any queries I had were answered by their friendly team. Their email updated keep you in the loop all the way. Reviewed on: 1st August 2023

Review of the The Insurance Emporium, Pet insurance:

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Reliable, contactable & supportive

I’ve insured three horses with insurance emporium and have had to claim on all three for different reasons. I never had any issues contacting them, they’re always very helpful and informative either via email or phone call. They’ve been very reliable in paying out for vet bills and quick to respond and action if I query any new exclusions. The company and staff provided me with great kindness and support in a heartbreaking time for me and have also provided me with comfort and stability in stressful times of diagnostics and treatments. Another big positive is that my premiums did not skyrocket at renewal after the claims. As a whole this insurer to me has been very fair and everything you would hope (but not believe) an insurer to be like… a dream! Reviewed on: 24th September 2022

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