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Ann rainford

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Review of the Santander, Business Current Account:

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Know your client review

Santander blocked my business account to force me to undertake their know your client questionnaire As part of the questionnaire they asked for details of all my income all sources of savings and all funds I had whether or not the funds go into my business account - they then wanted a copy of my tax return my payslips my rental agreement which are all funds that don’t go into my business account When I said I didn’t want to provide information not relevant to the business account they stated the account would remain blocked until I did - basically blackmailing me - when I asked to speak to a manager to discuss the level of information they were asking me for they refused to let me speak to someone Don’t use this bank unless you want your privacy and financials violated Reviewed on: 26th September 2022

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