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Matt

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Review of the Starling Bank, Current Account:

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Amazing Bank

I used to change banks every 6 months or so and would have 2 or 3 bank accounts on the go at any one time, my bank hopping became so bad that it was a running joke with my friends. The pre-starling ones were all a bit rubbish. I've been a Starling customer since early 2017 and really can't fault them for anything. Their service is reliable, always up to date, make use of modern tech and - the main thing - has some amazing features. My experience with customer service has been flawless and they make things so simple. A recent example of Starlings amazingness was when a relative and I both needed to make very large payments from our accounts. Her 'old guard' bank insisted she call into branch and fill in forms, pay a CHAPS fee or send it over multiple days. Me with Starling - one chat via the app, my faster payment limit was lifted for a while and I was able to send the payment - it was there within the hour. I couldn't recommend Starling enough and really can't understand why everyone doesn't have an account with them. My bank hopping days are over. Reviewed on: 14th January 2020

Review of the Starling Bank, Current Account:

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Excellent and has changed the way i bank

The instant notifications were what sold starling to me but it wasn't until I got the account that I realised the other things , such as pots that kind of offset, make a huge difference to what I can do and how easy I can make managing my finances. They are quick to respond to feedback and are always introducing new features.Customer services is top notch too. Reviewed on: 20th January 2018

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