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Wayne Oswin

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Review of the AA, Car insurance:

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Appalling customer service!

We were the unfortunate victims of a clear non fault accident. Have received almost no communication or update on our claim from The AA in a month, had to chase them every step of the way. Now received a total loss offer which is approximately £1400.00 below the current market value of our car & they won't budge. Why should we end up with a significantly lesser car than we had before, through no fault of our own? Terrible customer service, unfortunately you only find out when you need to make a claim. Do yourself a favour & stay away from them, they are truly terrible! Never again. Reviewed on: 6th October 2022

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