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Review of the Halifax, Reward Current Account:
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were once great now hollowed out bad

4
used to love Halifax, been with them for over 10 years. The last 3 years noticed a massive drop in customer care, empty branches, absolutely no appreciation for customer loyalty. On top of that what was a simple easy account seem to be changing by the months with various rewards being pulled, reduced or simply scrapped. Constant tickering with the terms and conditions. Last straw was this week when having misplaced my wallet - branch flatly refused to help to draw a minimal GBP10 from my account. This the same branch I have been with for over 10 years, and has in the past allowed me to draw minimal amounts out of my account after a thorough security check. More than happy top sell my useless services though. Bye Halifax - good luck with the Lloyds rebrand. Reviewed on: 25th January 2018

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