Opp13's community profile page - Smart Money People

Write a review

Viewing profile for,

Opp13

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the NatWest, Business Banking:

View on product page

CONSTANT problems - just avoid if you are a business owner

Takes HOURS to get anything done on the phone, passed from team to team, asked to come into branch, branch have no idea what they are doing. It took me an hour in branch to change one phone number and a further 2 hours on the phone the next day because the branch apparently 'had not effected the change properly'. Regular payments to staff are flagged as fradulent, triggering a cumbersome 'ID verification' process where they ask you if you are a real person, and then tell you to go back into the branch in person anyway. You go into the branch and then the changes they said took effect have not in fact taken effect - by far the worst bank I have ever used (and I have also lived in 2 other countries with less sophisticated banks). If you value your time, just avoid! Reviewed on: 11th October 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.