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Review of the Barclays, Business Banking:

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Barclays banking system broken

How Barclays can expect any small business to bank with them when their system is unreliable. An unreliable system for any business is bad enough but unacceptable for a banking system dealing with money. In the past 18 months here are just some of the problems: - three times the text alerts for funds below £X have been removed from the accounts with no notice or explanation - we moved office 18 months ago, updated the address on the account, bank letters still sent to the old address a year later, checekd the onlien system, address read okay, bank call centre updated system and confirmed updated address, six months messages are arriving that letters from the back are being returned unknown at previous address and yet all the business and private addresses on the banking interface are showing our current address? - messages take forever to be responded to online - crucially when making payments online they sometimes don't show until the next day on the balance of the account so we have no idea whose payments have gone through and whose have not. The Barclays system is unacceptable as a banking system Reviewed on: 28th January 2018

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