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Terence Jenks

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Review of the Charter Savings Bank, Fixed Rate Bond:

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Very disappointed

I experienced difficulty in timely encashing my matured bond, not least of all because of what I regarded as the bank's inadequate on-line system. I made a formal complaint which I consider was not thoroughly investigated. Needless to say I will not in the future be investing with this bank again. Reviewed on: 28th January 2018

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