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Review of the MBNA, Credit Card:

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Terrible experience

Absolutely terrible experience. Had fraudulent activity on my account, called to discuss with an advisor. One advisor said they could resolve the issue but when I called again a few weeks later to follow up, phone was answered by a different (very abrupt) advisor who continuously raised her voice and spoke over me. Was advised that MBNA can't help and I have to pay off the fraud. Also worth mentioning are the ridiculous wait times, I have tried calling several times over the last few weeks and have had to wait at least an hour every time for someone to answer. Not recommended. Reviewed on: 11th October 2022

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