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Review of the Hastings Direct, Car insurance:

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Don't have an accident if you are insured with hastings insurance.

Not completed in a timely manner, confusing/inadequate comms, no courtesy car available even though part of the contract of insurance, ...This is supposed to be fully comp. The car is still not repaired, I've not seen it since it was collected to be assessed a month ago, the accident was almost 4 months ago. The repair job has been closed, Hastings not replying to my comms, repairer refuses to tell me what has been repaired so far and the car is waiting for a new light. Hastings have asked for a review & I still haven't even seen my car yet!!! The worst Insurance policy yet. Reviewed on: 14th October 2022

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