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Review of the Charter Savings Bank, Fixed Rate Bond:

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Cruel CSB

We have invested in a fixed bond with CSB that expires next summer. However, few months ago I had major surgery and can't work for the next 6 to 12 months, hence needed some of the savings invested to live on. Although the terms are strict about fixed bonds withdrawals, I have asked CSB to help and after 5 weeks of trying they asked for monthly outgoing expenditure which I provided. They paid approx 3 months' worth. When this run out, I had to ask for more again which CSB again ... Reviewed on: 19th October 2022

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