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Joanna M. Lesna

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Review of the Halifax, Reward Current Account:

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Cancelled switch. Account impossible to close

I tried to do switch from Lloyds to Halifax because they had offer of £150 for switch in September. However, they cancelled my switch, and when I called them they gave me reason : "because of Queen's death". After all I asked them to not proceed the switch and close my account, as they would not give me the £150. Also visited Halifax personally - and the reason the switch didn't go through this time was different - my current bank (Lloyds) didn't accept the switch, they also told me that my account is empty and they cannot provide me a statement that my account is closed. Few months later I still have an account in Halifax which I don't use and fees associated with it, which I receive on my email. Reviewed on: 14th November 2022

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