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Megan Turner

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Review of the Nationwide, FlexDirect:

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The bank account that won't let you send money

Never wanted to go back to this bank but wanted the £200 switch. Have to use a card reader every single time I try to pay anyone (even if I've paid them before) which is completely impractical. Rang nationwide, they won't help, and still haven't even sent me a card reader yet and it's been weeks. They won't even transfer the amounts I want over the phone when I call up. So I literally can't even send anyone money. Which is the main thing you need a bank account for... person I just off the phone to had no solution for me. I can't wait to change banks back again, only just changed and already having terrible experiences. Now stuck unable to pay rent and one very angry landlord. Cheers nationwide! Reviewed on: 15th November 2022

Megan Turner

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