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Darren

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Review of the Family Building Society, Savings:

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Very very difficult application process.

I have tried to open a savings account today. Left now knowing if its actually been open whole process has taken me over a hour to complete. Very confusing due to unclear website Reviewed on: 18th November 2022

Reply from Family Building Society Thank you for your feedback, Darren. We’re always looking at ways to improve our service and will ensure your comment about our application process and website are passed on to the relevant teams so that they can consider introducing any improvements going forward. If you are still unsure about the status of your account please do contact us by emailing [email protected] or calling our Family Service Team on 03330 140144. Response date: 23rd November 2022

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