David's community profile page - Smart Money People

Write a review

Viewing profile for,

David

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the RCI Bank, Freedom Savings Account:

View on product page

Contacting RCI

I have been logged out of my account for 7 days. I have repeatedly rung the contact number and have been on hold for up to 2 hours. I have emailed and got no reply. I have seen RCIs response to similar complaints. This is totally unacceptable. Phone lines should be answered. Apparently new customers are more important than loyalty. I want to access MY money and can’t. It is suggested I can contact then via Facebook. I am not on Facebook and do not see why I have to contact them via social media. RCI must get this sorted and MUST recognise loyalty over new customers. Reviewed on: 23rd November 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.