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Fiona Lacy

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Review of the RCI Bank, Freedom Savings Account:

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No Response from RCI

I have tried to contact RCI bank for two weeks now. No response on phone despite holding for up to an hour several times a day. Have emailed 4 times and only get an automated response. Terrible service as I need to report a bereavement and apply for probate but unable to talk to anyone at the bank. Reviewed on: 6th December 2022

Review of the RCI Bank, Freedom Savings Account:

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Terrible service

I have tried on numerous occasions to contact this bank - via email and phone. No response to emails despite 4 attempts. Have phoned more than 20 times and held for over one hour at a time. I am trying to contact them to deal with the estate of a deceased person and this will now delay probate. Appalling service. Reviewed on: 6th December 2022

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