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Claire Barrass

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Review of the Mettle by NatWest, Business banking:

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Wonderful until a problem

Recovering account is not smooth if one piece of info is forgotten. Despite having fingerprint recognition set, unlike Tandem it can't be recovered by face recognition video. Five star until now. Staff seem to only suggest i hard close. Now I'm stuck waiting for them to open again. Reviewed on: 15th December 2022

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