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Liam Brannon

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Review of the Halifax, Car Insurance:
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Cancel your insurance for no reason other than their own imcompetency

1
Absolute nightmare so far. Joined halifax after them coming out most competitive on comparethemarket.com… After joining i was asked to provide my 3 yrs NCB which i did and had confirmation back that this was accepted. 3 weeks later i get a letter stating they want a range of different photos of driving licenses, utility bills and other documentation of which i have never been requested to do by any other provider before. Only for jobs have i had to provide so much information. I then called in and was told by a foreign call centre my insurance is being cancelled in 4 days of failed proof of NCB?! Now having to call tomorrow when im supposed to be working to sort this mess out. Seems like their departments dont communicate and should maybe stick to banking. Could of potentially been driving around uninsured with children. Reviewed on: 18th December 2022
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Liam Brannon
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