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Nicola Gunn

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Review of the LV (Liverpool Victoria), Home Insurance:

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Do not buy a policy with LV!

We have not been able to get through to the LV emergency home line for several days and no engineer has called despite completing an online form and receiving a text to say one would be calling. Its is disgraceful. We have been freezing for days in sub-zero temperatures. I have never experienced worse customer service... avoid like the plague! Reviewed on: 19th December 2022

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