craig dempsey's community profile page

Write a review

Viewing profile for,

craig dempsey

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the esure, Car insurance:

View on product page

Told not to store credit card, they did and more.

Upon taking out Esure insurance I specifically told the person that I did not want my credit card stored on their system, I also was VERY clear the reason I did not want my card stored as I do not want an 'auto' cover as in my experience they do as they please with it. So the policy ran out, I took out cover with another company. £600 cheaper! Then just by chance I noticed my credit card had been debited by Esure for the whopping amount of over £1300. No contact, nothing. One email in a sea of emails when I look back. And may I just add, even though I specifically told them not to auto renew or store ANYTHING they did it anyway and amazingly even INCREASED the cost by £400!! No claims, another year of no claims. I called Esure and after the usual 45min wait I got through, Lucky I had noticed within 14 days so wasn't charged a cancellation fee. But I have the funny feeling a LOT of people do. So I would strongly suggest if you do deal with these people, or Any of them to record you phone conversation and/or make sure you change or block the card you use. Reviewed on: 20th December 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.