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James Crossley

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Review of the Bikesure, Motorbike:

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Rip off company avoid

Insured my sons 50cc moped back in March 2022. Although the policy was overpriced and excess excessive I had no other options. I have a £950 excess! I moved home only to be ripped off with admin fees and policy was raised well over £100 for the remainder of the policy, over £100+ to change the address. The policy was taken out social, domestic and pleasure as my son is a full time student in a sixth form grammar school. The bike broke down, recovered as the breakdown didn’t bother trying to fix or attempt to repair at road side. My sixteen year old left stranded. My son started a 0 hours contract job in local McDonald’s 10 days ago working in the kitchen, after filling out a questionnaire I was shocked to find out he wasn’t covered to ride to his p/t job as he needs to earn some cash for Christmas. A lady from Bikesure rang me to milk me once again for more premium, although I wasn’t at all impressed, she refused to transfer me to a supervisor or manager. It was like talking to yourself and no reasoning with this company. She refused to give me any information on who to complain too, it was a complete rip off yet again. Another £75 to amend the policy and no goodwill!!!!! It company is a joke and I will never ever recommend or use this company in the future. Absolutely Disgusting Reviewed on: 22nd December 2022

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