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Trevor Richards

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Review of the AA, Car insurance:

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Very poor service

Having read a lot of the reviews below , I to feel let down by the AA. My car was hit while parked by an out of control driver. The AA repairs garage had my car 12 weeks saying they we’re waiting for parts. When it was returned it had a broken grill damaged body work and missing parts. The car was taken back to the garage and was kept another 8 weeks before it was returned again . An independent assessor examination revealed poor paint work missing parts . Nine months later after an apology from a senior engineer my car has still not been repaired properly. Such poor service, endless emails and phone call and nobody gets back to me. I’m a 72 year old pensioner, I thought using the AA was a safe company a company to rely on a company iv been a member for 50years . My car is on my drive stil not repaired, I’m still waiting for someone to have the courtesy to contact me , I don’t complain but I have today . Bad service. Reviewed on: 22nd December 2022

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