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Trena Robinson

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Review of the RAC, Car insurance:

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Never insure your car with RAC

I had an accident on M1 last Thursday 15th December. My car is still in the car pound ( 8 days later )where it was towed to. No one knows where it’s going, or when . I was told today will not be in a garage till probably New Year. When they can decide what garage to send it to. Despite paying for a courtesy car I can’t have one till it gets to the unknown garage and then only if they have one available. So will have been without a car for weeks . Also despite paying to protect my No claims bonus ,( I have 8 years ) have been told I will lose it as my car skidded on ice and went out of control . Takes ages to get through on the phone and then no one can help you. I used RAC because I thought it would be a reliable good company if I ever needed to claim on my insurance. How wrong was I ? Never insure your car with this company they are absolutely rubbish . I would give minus 1 if possible . Reviewed on: 23rd December 2022

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