Regret going with MoreThan- think twice before choosing them
1
Call waiting times >1 hour each time
Incompetent contractors and engineers,
Long waiting times for Emergency works to be completed, my claim took over 1 month and 3 visits, and still not done
Terrible customer service, takes 2-3 hours to get through to them. Their Home Emergency contractors CET are equally incompetent. No follow through with the previous visits and notes, each new engineer has no idea what the status of the issue is, and one of the engineers' solution to my heating issue was to hit and knock a couple of thermostats, and it was "all restored".
They're laughable, if you read this while deliberating your home insurance options, cross out MoreThan very quickly.
Reviewed on: 3rd January 2023
