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Phill Bernier

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Review of the Van Line Direct, Insurance Broker:

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Absolutely impossible to contact

We have been trying to get hold of them to cancel our insurance for almost a month. Now requested 4 call backs, they didn’t call. Tried online chat, they said in order to cancel I have to speak to someone and someone would call…no-one called. I asked how to make a complaint, I have to call! We have now emailed an address we found online, but we're not holding our breath! Reviewed on: 11th January 2023

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