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Daniel oldfield

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All reviews (5)

Review of the Carmoola, Car finance:

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I initially found Carmoola to be excellent.

I initially found Carmoola to be excellent. Setting up an account was quick, easy, and straightforward, and finding a car through the app was a smooth and hassle-free experience. The whole process was modern, user-friendly, and gave me confidence in using their service. Unfortunately, my experience changed significantly when I encountered a problem with the vehicle. If you run into issues, particularly within the first six months of ownership, don’t expect much support. In my case, Carmoola repeatedly delayed dealing with the matter and seemed more focused on avoiding responsibility than helping resolve the issue. The vehicle developed a timing chain problem, which Carmoola ultimately dismissed as “wear and tear” and therefore not their responsibility. I strongly disagree with this position, especially given that under the Consumer Rights Act 2015 and the Consumer Credit Act 1974, finance providers can have obligations where a vehicle is not of satisfactory quality or develops faults shortly after purchase. While the initial buying experience was excellent, the real test of any finance company is how they support customers when something goes wrong. Based on my experience, Carmoola fell well short of expectations when it came to after-sales support and handling a legitimate vehicle fault. Reviewed on: 9th June 2026

Reply from Carmoola Hey Daniel We’re really sorry to hear about the troubles you’ve had with your car - especially after such a positive start. We take all feedback extremely seriously, especially where things go wrong. Can you please drop us a message at [email protected] with a good time to reach you, so we can look into this for you? Thank you for bringing this to our attention, and we hope we can find a solution. All the best, Team Carmoola Response date: 12th June 2026

Review of the Zopa, Personal loan:

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Amazing value

Really helpful and easy process, straight forward no hidden fees or catches will recommend to friends and family will be using other products from them too. Reviewed on: 24th April 2025

Review of the Zopa, Personal loan:

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Was really easy to understand and take out

Was really easy to understand and take out Reviewed on: 14th January 2025

Review of the Zopa, Credit card:

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Excellent company, have used these as I have struggl...

Excellent company, have used these as I have struggled with credit before and they are easy to communicate with. Reviewed on: 10th January 2024

Review of the Zopa, Credit card:

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Excellent company for a credit card

I have poor credit and struggle to get an finance getting this card has helped me to improve my credit score. Reviewed on: 11th April 2023

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