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H Otoo

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Review of the Barclays, Current Account:

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Outdated and ineffective

It took 15 months of forms, calls, branch visits and finally legal intervention to retreive funds which Barclays had held on to after coding a "dormant" account. My family and I were thwarted at every turn by poor communication, ill trained staff, teams buried within the bowels of the bank's centralised structure and just plain apathy or hostility from frontine staff at branches. A truly sick and ineffective relic of an institution. Reviewed on: 2nd April 2025

Review of the Moneyhub, App:

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A welcome panoramic view

Fantastic overview of my finances - a welcome first step to managing them more strategically Reviewed on: 13th January 2023

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