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Philip Hughes

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Review of the Royal London, Pension:

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Problems accessing my pension

Have had problems with accessing my pension.Sent all relevant paperwork off to royal london only to be informed after two weeks of myself phoning them that they hadn't received part of the paperwork.I had an annuity set up via Royal london but it cannot proceed as the annuity provider has been waiting for royal london to respond to their e-mails since mid November.Have filed a complaint about all the problems and am getting nowhere with it all. Reviewed on: 14th January 2023

Philip Hughes

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