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Leanne Whatsize

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Review of the Virgin Money, Mortgages:

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Worst mortgage provider ever

Do not recommend using this company for mortgages, we have an application for a remortgage on our property and they have honestly been hell to deal with, on going complains since June/july, still not sorted. The underwriters are idiots, the staff don’t know what the hell they are doing, taken us about 53 hours so far and still not sorted, despite excellent credit, preapproval for money back, great books, they are now asking for books that are due in January 31st, irrelevant to our application that aren’t even legally due in, have made a huge complaint to the financial obudsman and they are even having to compensate us all the interest for that last 3 months and still they can’t do there jobs right, AVOID AVOID AVOID! Reviewed on: 16th January 2023

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