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Grigore Goropceanu

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Review of the ANNA, Business Account:

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ANNA MONEY IS A FRAUD COMPANY

Anna Money STOLE OUR MONEY!!!. Our UK business has been defrauded for well over £22,330.14. Our account has been verified, in good standing and our turnover with Anna has been well over £200000 before all of a sudden Anna closes our account. Without any notification, without any previous discussion, without any legal basis to do so, we find our account suspended few days ago, just like that. We used Anna on a daily basis to receive payment and pay our employees in UK and we had incoming transactions of thousands of pounds that we're blocked by ANNA when they closed our account. We contacted several times Anna support and we received the following reply: "Per our previous conversation, we are restricted from discussing the details of your suspended account". Another reply: "The law occasionally requires us to suspend an account and financial regulations prohibit us from discussing the details"....really? So I shall understand that anyone can suspend an account because the law requires them??? really? Why different companies don't suspend accounts like that? We work with Revolut, Wise, Monzo, Monense and others for a long time and never got suspended and law requires only you to do that? What kind of pathetic excuse is that? Because we're losing thousands of pounds everyday and because of their lack of transparency (and communication), we will file a police complaint, a Financial Ombudsman complaint and we will spread the whole wide web with reviews of this company and how they scammed us, so the message will spread throughout the financial world and businesses will stop using this SCAM Company. If anyone from Trustpilot or any company requires additional documents, we can provide all screenshots of the conversations we had with ANNA support, how literally they refuse any dialog and also bank statements exactly displaying the amount ANNA has illegally kept, without any notification. I friendly advise anyone to stay away from this company!!!! Reviewed on: 26th January 2023

Grigore Goropceanu

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