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Review of the RCI Bank, Freedom Savings Account:

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I logged in 22 January re a withdrawal. No problem. Then this weekend tried to log in to check my balance. A nightmare. It didn't recognise my password. I got a new temporary password. Upon logging in it now told me my User ID was incorrect! It's sorted now after the weekend but I do wonder if I'm going to have this problem recurring in the future. I worked in banking all my life so it's not as if I was illiterate re this sort of thing. Lovely staff but the system could be easier. Reviewed on: 20th February 2018

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