Graham UK's community profile page

Write a review

Viewing profile for,

Graham UK

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the AA, Car Insurance:

View on product page

Poor service and no call backs

I have been trying to resolve an issue with the AA for two days. I purchased a new car and asked the AA to arrange cover on the car. I was going from an Astra GTC to a standard Astra Elite so you would think that was easy but no. I was told at first that the agent could not complete the transfer due to systems issues and would call me back. I never received a call and when I called them I was told that the insurer would not be able to insure the new car, no reason as to why other than its not a car they cover so why I wonder was I currently insured by then on the same make of car? I am still awaiting a call back absolutely diabolical service. As I write this I have been on hold for 30 minutes to speak to the com[plaints department. Reviewed on: 14th March 2018

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.