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Review of the Hastings Direct, Car insurance:

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Not recommend Hasting direct for a car insurance at all please avoid it otherwise you will suffer

Hello I am writing this review just to help others I would not recommend hasting direct for car insurance it is just a waste of money and all you get is suffer the pain at the end so please anyone thinking of doing car insurance with hasting direct just avoid it and look for other company other wise you will regret I had a road accident which wasn’t even my fault and my insurance know that I had accident on the 5th of dec and hasting provide me the hire car on the 24th dec 2023 after 18 days and I used to phoned them like 3 times a day than they provide me the enterprise car after 18days and they promised me they will fix the car it’s almost 2 months since 5th dec 23 and today is 12th feb 23 and they still not fix my car before a week they called me and said your car is fix once I went their with my 5 kids to collect the car it wasn’t even started I have to phoned back so many times to report that it’s not starting I came back home and the following week they phoned again and said it’s fix I went again to collect and it was the same problem car wasn’t even starting I reported it again it was me who was keep calling and getting updates for my car and they wasn’t even bothered to contact me and give me updates when they know it, It was their fault and they are not respond or responsible and feeling guilt they came up with easy solution and told me the fault ur car having is not after accident it was before the accident all they did is a big lie so they can avoid me and my car this was an easy solution for them to say it and they said it even though my car was absolutely fine and I was driving it nothing was wrong with the car after they keeping my car for the fix excuses for almost 2 months at the end they said ur car might have a problem before the accident but I am saying how??? My car was absolutely fine before the accident i didn’t notice anything neither my car gives me any signal of anything wrong on it so how can that be possible please please any one who is thinking to do the insurance with this company I would highly recommend to look for another company this is not worthy you won’t get anything neither your car will be fixed all you will get is the engineer will phone you and will tell you your car had this issue before the accident my review is very honest just to help others this company is not worthy for customers all I think is the positive review you see on the page will be probably their own employee reviews not customers it’s all a lie I suffered a lot as a mum of 5 without a car already suffering and I don’t don’t won’t any other mothers to suffer Reviewed on: 12th February 2023

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