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Mirza Ikram

2

Total reviews written

0

Helpful marks given to their reviews

79

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All reviews (2)
Review of the Axa, Travel Insurance:
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STAY AWAY FROM AXA AS THEY ARE THE WORSE

1
Filed a straight forward claim and provided them with all the details on 3rd of July 2023. Provided them with all the paper work, invoices and everything they asked for but after 4 weeks of filing the claim, I was told i filled the wrong form online (which was filled initially on their advisors instruction) and the claim is refused and I have to fill it again. The advisor on the phone refiled it and gave me a new case number. I filed a complaint for the first claim filed and was told that they have re opened it and asked me for the same documents I already provided them. Went through everything again. Complaints team offered me £25 compensation for the inconvenience to close the complaint which i refused. Few days later, I was offered £50 but the claim or the complaint wasnt resolved so i refused. On 7th of september I received a call followed by an email confirming the acknowledgement of the complaint and informing me that they have upheld my complaint. I was offered £75 and a promise that it will be resolved within 5 working day but even today, on 21st of September, its still not resolved and none of the advisors can help either. STAY AWAY FROM AXA AS THEY ARE THE WORSE Reviewed on: 21st September 2023
Review of the Plum, Investment app:
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Easy way to save and grow money

5
The only and Easy way to save and grow money Reviewed on: 16th February 2023

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