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Review of the Van Line Direct, Insurance Broker:

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Terrible!

Awful company! Terrible customer service once you eventually get through to someone!! Cancelled a policy after one month, 6 months later "I owe them money" Took them 6 months to decide that though! Then they take money from you without a warning, no payment plan, just take what they want when they want and don't offer a refund!! Absolutely disgusting!! Wish I could give 0 stars. They are not helpful or sympathetic in the slightest! Through hard times people need to look after their money and they couldn't care less! Reviewed on: 18th February 2023

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