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Silvie Kamer

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Review of the HSBC, Bank account:

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The most unprofessional bank!!! Do not waist your time and money!!!

I'm just shocked with the HSBC service!!! I have applied for a checking account and the account manager Courtney treated me with arrogance like if I am insignificant for the bank. She didn't give any options and just denied my application. They canceled my checking account application because I was out the country for 30 days and couldn't answer their calls. They are holding my check of $10,000 deposit and my application. I had already talked to two different people from the bank prior my overseas trip and they told me that they had all the information necessary to open the account. So, I asked to talk to Courthney's manager Paula (she was laughing with Courtney who was sitting right next to her, "small department" she said), so Paula said she would process the application. I'm mean...seriously, how many people and phone calls do you need in order to open one account??? Please, HSBC be minded that we have busy lives (I'm a nurse practitioner) and I can't be on the phone all the time! That's why I applied ONLINE!!! Reviewed on: 20th July 2016

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